Frequently Asked Questions

Q: Does KP preserve our video as a back up if we need to reorder or our originals damaged?
A: Yes, not in raw .AVI but only in .MPEG format.

Q: Can we purchase our friends wedding or event video from KP?
A: Yes

Q: What is the process if we need to see samples?
A: 1) You might have to make an appointment to visit us. 2) Or you could stop by if you are inviting guests in San Jose. 3) We will not send out sample.

Q: Do I receive my deposit back if my event or wedding cancelled?
A: Deposit is a deposit.

Q: Does KP have a physical facility?
A: No or not yet.

Q: Is KP a legal business with license?
A: Yes, business license number will be provide upon your request.

Since 07 Sep 2005